Reception is the spine of the spine of general practice.
Efficient and trained reception staff – Better clinical care for the patients.
Organized reception saves time for everybody in practice.
Our research suggested that by reorganising our reception and training our staff, we could have free time worth three extra GP sessions per week. Once acted upon led to free time and this was invested in patient care and reducing appointment time from 6 weeks to 48 hours.
We do offer reception training and support to other practices and map their path to outstanding efficiency and exceptional patient care.
This can free up your staff time and save money.